<p>Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable.</p>
<ul>
<li><span class="a-list-item">it is determined that the product was not damaged while in your possession;</span></li>
<li><span class="a-list-item">the product is not different from what was shipped to you;</span></li>
<li><span class="a-list-item">the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)</span></li>
</ul>
<p> </p>
<p>For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available</p>